Carnegie said there is only one way to get anybody to do anything — by making the person want to do it. How can you encourage customers to say good things about you and give you referrals? By giving them what they and all human beings crave: honest and sincere appreciation.

The Two Magic Words

The big secret of dealing with people (or customers) is often overlooked or forgotten. It’s simply saying “thank you” consistently, personally and, above all, sincerely. These two words work marketing magic because customers want to feel important.

Saying “thank you” is an act of kindness, besides. But don’t say “thank you” for the sake of flattery. It must be sincere. As Ralph Waldo Emerson once said, “You can never say anything but what you are.”

“Thank You” Promotes Referrals

The uncertainty of referrals can be disconcerting. Can you control them? No. Can you influence them? Absolutely.

First you must provide a valuable product or service for customers. (You’re already doing this, right?) But perhaps you can make an even bigger difference in their minds by your continued interest after you’ve delivered the product or service.

Each customer has a different level of satisfaction with your products and services. However, all customers to whom you say “thank you” are satisfied that they’re important to you. This can determine whether you’ll continue a relationship with them and get referrals.

“Thank You” as Direct Mail or E-mail

If you’ve never used direct mail and are considering it, start a thank-you correspondence program. If you’ve used direct mail or e-mail but haven’t sent thank-you letters or e-mails, start now.

The thank-you letter or e-mail to your customers is targeted (you know them, they know you), personal and effective. It’s guaranteed to receive a positive response.

Furthermore, it’s a pleasant surprise if it’s snail mail. They see your envelope. They think, this must be something for me to review, to sign, or worse a bill. Surprise! They’re appreciated; they’re important. And you’re the one telling them so.

Write a thank-you letter or e-mail at every opportunity. But don’t send one with an invoice or other correspondence. Always send it separately.

Writing the Thank-You Letter or E-mail

The thought behind a thank-you letter or e-mail may seem simple, but writing one can be tricky. Here are 9 tips for writing a winning thank-you letter or e-mail:

1. Keep it brief. A half dozen lines (or fewer) are sufficient.

2. Make it sincere. This is crucial. If you aren’t careful, it can sound awkward, even when you’re trying to be sincere.

3. Start with “thank you.” Dear Ms. Johnson (or first name, if appropriate): Thank you for …

4. Make the tone warm, but professional. Be friendly, but keep it businesslike.

5. Reinforce a positive. Jog their memory of a positive aspect of the relationship.

6. Offer your continued support. If I can help, please call …

7. End with “thank you.” Thanks again for …

8. Use an appropriate closing. Sincerely, Best regards.

9. No ulterior motive. Make it a pure “thank you,” otherwise sincerity is jeopardized.

Remember: Saying “thank you” is part of building strong customer relationships over time. Use these two magic words consistently and watch your repeat business and referrals grow.

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It was not long after the Constitution was ratified that the first ten amendments were indeed organized and became law.  That those ten amendments have become as central to the American system of government as the Constitution itself (vistaroof.com).  They have come to be known as the Bill of Rights.

The Bill of Rights are so deeply engrained in the American consciousness that they are often referenced in conversations about issues, how Americans work and live together and our relationship with the government.  The true genius of the Bill of Rights was the work it did to severely limit the ability of the government of the United States to ever interfere with the fundamental rights of its citizens.  This is a stunning achievement at a governmental level when you think in terms of legal systems of governments throughout history and around the world.

These ten amendments assure that the rights of citizens in this country are forever protected from any move by any administration to take those rights and give them to the government itself.  As such, the government is forever banned from getting too strong and it relegates the government to a servant role in society which so often is not the case in governmental politics elsewhere in the world.

The ten amendments to the Constitution cover the core rights of Americans including…

1.    Freedom of Religion, free speech, freedom of the press and the fundamental right of assembly without fear of harassment from the government.  Also the right to petition the government to seek relief for grievances caused by the government.
2.    The right to bear arms.
3.    Protection from the forced habitation of troops in civilian homes in a time of conflict.
4.    Protection from unreasonable search and seizure as part of a criminal investigation.
5.    The right to due process when being accused of a crime.
6.    The right to a jury trial, to be allowed to cross examine your accusers and other rights of accused to assure Americans cannot be “railroaded” by the legal system.
7.    The right to civil trail by jury
8.    Protection against cruel and unusual punishment and the right to bail.
9.    Protection of rights not specifically spelled out in these ten amendments
10.    Protection of states rights.

Of these rights, the ones listed in the first amendment are most often quoted and most cherished by Americans.  The original authorship of the Bill of Rights is credited to James Madison.  These basic rules of order for how the government will respect its own citizenry set in place and entitlement of rights by American citizens that has fundamentally shaped this country and how Americans come to expect its government to behave.

It endowed the citizenry of the land with an expectation that the rights of the citizens of the country at a very basic level are more important than the rights of the government and that the government “works for us” which is a phenomenal change to the way societies have been organized throughout history.  As such, The Bill of Rights is one of the many reasons that America can be regarded as the most unique country in the world and the country that many citizens of other nations wish their own counties would emulate.

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If a business is brought up for an audit by the IRS, there are several things you can do to prepare your business for audit.  First, review the tax returns that are being audited.  Make sure that you are ready to explain how you or your tax preparer came up with the figures in the return when you go into the audit.  If you don’t know how your tax preparer came up with the figures, or you have any questions, you should contact your tax preparer prior to the audit for any clarification needed so that you are thoroughly prepared for the audit.

Organizing records used to prepare your tax returns yearly is a great way to maintain proper accounting before an audit.  However, if you have not organized your records as you filed year by year, now is the time to organize them for the audit.  Make sure that the person performing the audit has access to all records used to prepare the tax returns.  For the audit to go smoothly, these records should be organized in a logical fashion.  In addition to making an audit quick and painless, this organization will lend you credibility with the auditor, thus making the auditor take things in stride if a small issue does arise during the audit.

Your audit notice should tell you what documentation the auditor wants to see during the audit.  Typically, auditors may want to see bank statements, canceled income checks, receipts for expenses, and your financial records.  If you have a smaller business, you are not required to maintain a formal set of financial records such as journals and ledgers.  However, the auditor may request to see any financial records you do have, and see your bookkeeping system during the audit.  If your bookkeeping system in on a computer or otherwise electronic, make sure you take a printout of your financial records with you.  If you do keep a ledger and journal for financial records, the auditor is entitled to see them and you should bring them to the audit also.  In addition, you should bring with you any prepared financial statements so that the auditor has a clear overview of your bookkeeping.

If you don’t keep a formal set of financial records and you are missing a few receipts, take your appointment books, service logs, and diaries with you to the audit as well.  The documentation in your appointment book, service log, and diary will substantiate your expense for deduction without a receipt, provided the expense can be proved to be reasonable based on the information in your personal records.

If you have a home based business, you will also want to bring with you to your audit any usage logs of “listed property.”  This is anything that you use for business and home use.  Usage logs show that you use these things for business purposes, thereby allowing you to take a partial deduction for that property during the audit if you have not already done so.

If you are in any doubt as to what information you need to prepare for your business tax audit, you should contact a certified public accountant to assist you and represent you to the audit representative.

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The first thing you do to find a good accountant, is to build a list of referrals form credible sources. To find resources for these referrals may seem like a daunting task at first, however, it is simpler to accomplish this goal then what you think. You can go to such resources such as your local bank, any type of financial planners that you may have, and you can even talk to your current insurance agent about people they know about to be your accountant. If you have any contacts or affiliations with other businesses, then you can ask them for accountant referrals as well. These are all trusted resources that can provide you with some good leads on who you can trust to be your accountant. Finding accountant candidates through trusted resources such as your businesses bank, is one of the best ways to find an accountant.  Most professional referrals like this mean that the accountant has a good reputation.

Once you have your accountant referrals, you then want to contact them and exchange information. Feel free to tell the accountant about your business as well as your accounting needs and expectations. While you give the accountant your information, also ask for theirs. Some key things you want to find out is if the accountant can handle a business in your industry and your size, as well as finding out all of the services they offer. Do not be afraid to look at their portfolio and get estimates for their services. Be sure you know what services the fees cover. You never want to select an accountant whose fees are to high for what you can afford. Make sure that you can maintain a good line of communication and determine if they are helpful and informative. The accountant who offers the most detail and takes the most time to not only tell you about the services they can offer you, but also listens to your concerns, is usually the type of accountant that you are looking for.

After gathering all of the information about the accountants, then make the decision of who is the right accountant for you. Remember that you will be having a long business relationship with your accountant, so you want to select an accountant that you feel you can build a good rapport with as well as someone who will have you and your businesses best interest in mind.

By following these simple steps, you can have confidence in finding an accountant who will work hard to help you direct your company into a positive direction for financial growth and expansion.

Charities can include things such as school fundraisers, church fundraisers, thrift store donations, donations to homeless shelters, donations to food assistance programs such as Harvesters, and donations to other charities such as hospital programs and women’s shelters all qualify as charities for the purpose of income tax deductions.  However, there is documentation you need in order to legally claim donations to these charities as income tax deductions.

Purchases from school fundraisers are usually accompanied by some type of receipt or packing slip.  Use this documentation to claim your income tax deduction for these charities.  Purchases and contributions to church fundraisers do not typically come with any form of receipt, even though that receipt is necessary in order to claim the donation to the charities as a legal income tax deduction.  Your best bet is to ask the church charities to provide you with some type of written record, even on a piece of regular notebook paper, indicated the amount of the donation.  If your donation to these charities is in the form of property or items rather than money, you can estimate the reasonable value of the item and include that on the receipts from the charities.  This ensures that you have a reasonable and provable amount to deduct from the donations to the charities for your income tax return.

Other types of charities typically provide receipts for donations to the charities.  If you donate items or property such as clothing, furniture, vehicles, toys, or food you can estimate the value of the donation and receive a receipt from the charities based on that amount that also lists what items were donated, then use that receipt for your income tax deduction.  If you purchase something new to donate, you can keep your purchase receipt signed by someone from the charities, and use that as a record of your contribution for your income tax deduction.

Charities can always use your help.  Deductions from charities does not get you any extra money on your income tax return above and beyond what you spend.  However, these charities can use your valuable help, and with income tax deductions for contributions to charities, you get everything you pay or give to the charities back on your income tax return.  So in short, you can give your help to the different charities without it costing you a dime!  No risk, you help others, and you aren’t out any money.  It’s a win-win situation for you and for the charities!

Donate to your favorite charity today!

The most popular type of  accountants are public accountants. Public accountants has the widest range of accounting, then any other type of accountant. Unlike other types of accountants, public accountants can work for individuals, businesses and organizations, as well as be utilized by government agencies. There is no limit to who public accountants can work for, which is why public accountants are the ideal accountants for job seekers in the accounting field. A large amount of public accountants are self employed with some also working for various CPA firms.

Public accountants also have a wide range of duties. They can be tax preparers, consultants, financial strategists, or work hand in hand with law enforcement agencies in the field of forensic accounting. There is virtually no limit to what public accountants can do. However, there are laws that prevent public accountants from performing multiple duties for the same clients, which is to limit a public accountants power to a single group.

The next type of accountants are Cost accountants also known as management accountants. These type of accountants are used in major businesses and organizations and are essential to the functioning of a business. Cost accountants do not have as many duties as public accountants, however, their duties are of high value and extremely important. Cost accountants are in charge of such things in a business as budgeting, giving continual evaluations concerning the business, it s finances growth and liabilities as well as financial information regarding costs and assets for the company. This is a major role within a business or organization, which is why cost accountants are valued by such groups. Without public accountants, businesses would not be able to survive.

Government accountants are the last type of accountants. Governments accountants have the most specific of duties then any other type of accountants, which to to work in the bets interest of the government and the public within that government. Government accountants not only keep track of businesses records as well as the publics records, but they also ensure the fulfillment of tax obligations. Government  accountants also make sure that the financial laws and regulations are being followed by businesses and individuals.

As you can see, the accounting field offers not only different fields for accountants to go into, but it also offers many different options for accountants to explore within those three classifications.  Accountants hold a high value within not only businesses, but also in our society as a whole. The role on an accountant is essential to operate our financial needs.

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Using outsourced accounting services can actually save you money. By outsourcing your accounting needs you do not need to hire employees an in house accounting department. This saves you not only money but also time. It costs time and money to find certified employees to operate your accounting department. With outsourced accounting service,s you do not need to worry about salaries, workers compensation, insurance, or many of the other expenses of having employees. Another great benefit, is that you do not have to worry about losing an employee and having to find another in house accountant to replace the one you lost. There are also many accounting firms that can integrate their services with your own accounting software so that it provides an easy  accounting integration.

Another great benefit that also comes from outsourcing your accounting needs, is that you can focus more on the accounting data. This eliminates having to focus on  entering your accounting information and allows you to look at your current situation and make plans for future improvements and developments with the data provided. By being able to maintain your focus solely on payments, invoices and profit and losses, you will be able to spend your time on finding better solutions and maintaining a better relationship with your suppliers and customers.

By using outsourced  accounting services, you have a lower risk of error and problems with your accounting. It is better to trust your accounting needs with a certified professional rather then trying to do your accounting yourself. Unless you are a certified accountant, you have a very good chance of making a error with your accounting. This chance of error is nearly eliminated when you use an outsourced accounting firm that specializes in the field of accounting. These errors can have a very negative and dramatic effect not only on your records of what is owed and needs to be paid, but also on your current costs and projections related to your profits and losses. By not properly and accurately maintaining accounting records, you run a high risk of failure with your business.

Outsourcing your accounting needs has proven to provide many benefits. These benefits will not only save you time and money, but will also provide solutions to help you grow and expand your business based on the information you receive form your accountant. Accounting can be a very strenuous task that requires a lot of attention to detail as well as knowledge about the field to have it done correctly. Because accounting can be outsourced so easily and can be done at a lower rate outsourced then in house, outsourced accounting has proven over time to be the best option.

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One of the best ways to go about dealing with a difficult boss involves having an open line of communication, as often as possible.  You may be surprised how many conflicts and problems arise from miscommunication.  What you may interpret as a mean, mad, or upset boss, many actually just be the result of miscommunication.  Even if you aren’t required to update or report to your boss, you may want to consider doing so.  This is especially easy if you and your boss work in the same establishment.

Another one of the many ways that you go about handling a difficult boss involves keeping your opinions to yourself. As much as you want to, you will want to refrain from talking badly or gossiping about your boss.  Unfortunately, many individuals, possibly just like you, do not realize who talks to who or how fast word can travel.  If you and your supervisor already have a strained relationship, you will not want to make it worse with workplace gossip.

You can also try and improve your workplace relationship with your boss by extending an olive branch. You may want to go out of your way to be polite and offer assistance.  For example, you may want to consider offering to work late or offer your assistance for a project that may have a tight deadline.  Also, something as simple as saying hello or acknowledging your boss may be enough to improve their attitude or demeanor toward you.  You need to remember that working in management can be difficult.  That is what leads many managers to have the demeanors that they have.  Many feel as if they need to be professional and demanding, all at the same time.

If you have tried all of the above mentioned approaches and are still having problems dealing with your difficult boss, you may want to consider going over your supervisor’s head.  In most cases, you will find that your supervisor has someone that they need to report to.  While this approach may be able to help you deal with a difficult boss, it is important that you use your best judgment. You do not want to go above your supervisor with small problems, such as a rushed meeting.  Issues that you may want to bring to the attention of your boss’s supervisor include sexual harassment or multiple promotion denials.

Another approach that you can take involves quitting your job.  However, as stated above, you may want to refrain from doing so.  It is advised that you do not let another person, such as your boss, ruin your opportunity to have a good job or receive funds to pay yours bills and support your family. Before you make the decision to hand in your resignation, it is advised that you seriously consider your decision to quit, as well as the consequences for doing so.  If you are sure that resigning from your job is the best decision, you will want to do so in a pleasant and appropriate manner, no matter how you feel about your supervisor.

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